Member Now! FAQs - MASSGOLF

Frequently asked questions

To help Member Clubs learn more about this new service, a series of Frequently Asked Questions have been developed below.

How Does it Work?

Simply stated, the Members Now! Program enables golfers to obtain an Mass Golf Membership and Handicap Index® online with participating Mass Golf Member Clubs.

This online program is integrated 100% with the GHIN® system, so that a new member’s information will be automatically added to GHIN. No manual input at the club level is required.

Any golfer that signs up online will be assigned a membership code in your GHIN Admin Portal of “MN“. DO NOT CHANGE THEIR STATUS OR MEMBERSHIP CODE. The online program will handle all activation and deactivation.

What are the benefits of the program?

It’s an easy way to acquire new members or help your existing members renew for the upcoming season. Many interested golfers contact our office and ask about membership opportunities. The Members Now! Program will allow these new golfers to engage immediately and for you to obtain a new member without any additional work or cost.

The program will also take away hours of work at the club level. Instead of having to inactivate your entire membership in the spring and then process all new and renewals for the upcoming season, the Members Now! Program will automate the system. When a member signs up, their information and GHIN # status will be automatically added to the GHIN system. It will reduce the labor hours of your staff dramatically. It will also allow members to sign up even when the pro shop is closed (off hours, etc.)

What is the Cost?

There is no additional cost for the program. Each participating club will have a set retail fee of $55 that a new/renewing member will pay to obtain a Mass Golf Membership through their facility. Mass Golf will process the stipulated payment directly.

No credit card fees, purchasing fees or up-charges will be added to that total. The standard $55 fee will be the amount billed to the golfer and will be credited on your next billing statement.

How do my golfers sign up through Members Now!?

It’s as easy as 1-2-3.

1) Click here to begin the process by clicking the red Join/Renew Now button.

2) Use the map search bar to find your Mass Golf Member’s Now! Club by name, zip code or city.

3) Click on the blue “Join/Renew” button next to the club you would like to join/renew with to begin the check-out process.

In order to make access to your club’s join/renew process as simple as possible, it is highly suggested that you share your club’s direct booking link with your golfers via email or your website. This will allow your golfers to go directly to the signup process with your club, rather than having to use the search map.

How Do I Know I Have a New Member?

The new member account will be added to the GHIN system. They will show up in your membership list as “active”. The list of new members and the amount credited to your account will be included in your next billing statement.

The designated contact at your club will also receive an email notification of any new or renewing member.

What is the Duration of an Individual Membership?

A Mass Golf Membership will be active for the upcoming season, activating on the day that you purchase and expiring on February 28th of the following year. All memberships are on automatic renewal unless the golfer opts out during the check-out process.

How Does Autorenewal Work?

All memberships are on automatic renewal unless the golfer opts out during the check-out process. If the golfer selected auto renewal, they will receive reminders at 14 days and 7 days before an auto renewal transaction occurs. If they would like to opt out of auto renewal, please have them contact Mass Golf.

How Can I Manage Their Accounts?

The new member will be added to your system the same way you would add a new member at your facility without the manual input. You can manage all of their contact information, score posting activity, etc.

What Will the Golfer Receive?

Upon completion of the process, the golfer will receive a confirmation email directly from Mass Golf. Your designated contact person at the club will also receive a copy of that email so that you know – in real time – when golfers have been added to your system either as a renewal or new golfer.

Can Existing Members Renew for the Season?

Mass Golf Member Clubs can also allow existing members to renew their Mass Golf Membership for the season via Mass Golf Members Now! Program. The fee for both new and renewing members will be $55.

Renewals have proven to be a helpful option, especially for members looking to renew during the off and shoulder seasons. It will also bring in revenue during those slow months and ensure that your members return once the season begins in the Northeast.

The process for renewals is simple. The golfer simply needs to click on the red “Join/Renew now” button listed HERE.

Note: All handicap memberships for 2022 and beyond are on automatic renewal unless the golfer opts out during the check-out process.

When will my club receive Members Now! credits?

There are three separate GHIN billing dates each year: May 1st, August 1st, and October 1st.

If your May 1st bill has a credit balance, you will receive a check by June 1st.
If your August 1st bill has a credit balance, you will receive a check by September 1st.
If your October 1st bill has a credit balance, you will receive a check by November 1st.

If your GHIN roster is currently not 100% online through Members Now!, you may see a credit OR a balance owed depending on how your roster is split.

How Will Mass Golf Promote This Program?

Mass Golf will be utilizing all of its communication vehicles (MassGolfer magazine, e-revision blasts, web site, social media, etc.) to promote this service and to engage new golfers and those who may be thinking about not renewing for the upcoming season.

This program will be especially important in Mass Golf’s ongoing efforts to reach out and engage individuals who have remained inactive in the GHIN system for one to two years. That is an important group that we want to connect with and keep in the sport.

What Do You Need to Get Started?

Contact Jenna Walkiewicz directly at jwalkiewicz@massgolf.org. Once we receive your information, your club will be added to the program and golfers will be able to become your member immediately!